Our promise to you

Quality
As Master Builders, we are highly skilled tradesmen who follow at 284 point checklist and only use trusted and reliable subcontractors and suppliers so you can sleep at night knowing we know our stuff.

Personal
We are a family run business and employ our team who take great pride in their work. We build personal relationships based on trust and give you, your family and your home the respect you deserve.
We work closely from design to completion and you’ll often find Jon on-site with his hammer

Communication
From the very beginning it is essential we understand what you want from your build as well as keeping you informed every step of the way. We will meet and sit down with you to discuss your project. From the big parts to the finest detail, we aim to deliver and throughout the project we will hold on-site meetings with you and the construction manager as your involvement is essential to the individuality of the build.
For new builds and large renovations, we also use an interactive project management software with a personalised login that you can access 24/7 to be up-to-date on how your build is progressing, see photos, updates, deadlines and any variations as they arise, plus more.
This ensures whether you’re on the beach in Fiji or still living down the road, you’re up to date with what is happening.

What we say is what we do
We are a family-owned business which means your home is our investment too.
We turn up when we promised you and we deliver what we promised. Our team takes great pride in delivering the best quality build possible and care about your home as if it was our own.

Comprehensive building guarantee
We offer what we believe to be the most comprehensive building guarantee that is available through Master Builders
We will provide you with the full details of this guarantee so you can make an informed decision

Aftercare
We stand by our workmanship and our name.
We offer a follow-up service post completion of your build remedying any concerns or issues as well as providing you with a full maintenance checklist so you know how to care for your home.